Who can I contact at my health plan with questions about my benefits or insurance coverage?

Call the telephone number on the back of your insurance card for Member Services. This number is specific to your plan and benefits, and it helps you receive the right answers faster.

Is Coronavirus testing covered by my plan and what will it cost me?

Your health plan will cover Coronavirus, or COVID-19, testing at 100% when recommended by a medical professional. This means copays, deductibles, and coinsurance do not apply for this testing. This applies to select employer plans; however, please check with Member Services to see if this applies to your plan. Use the number for Member Services on the back of your card.

Is Coronavirus treatment covered by my plan?

Most plans will cover coronavirus treatment when admitted to an in-network hospital. Our number one priority is your health and making sure you receive the care you need. While this coverage applies to most members, every plan is a little different. If you have questions on coverage, costs, or anything else, call Member Service at the number on the back of your card. Exclusions may apply.

Does my insurance cover me if I get sick when I travel?

Yes, see coverage options at your member website or your plan app or call Member Services at the number on the back of your insurance card. This number is specific to your plan and benefits, and it helps you receive the right answers faster.

Will it be covered if I am stuck in a hospital in a different city for a long time?

Yes, most plans cover you while traveling. Copays, deductibles and coinsurance may still apply. Review your coverage options at your member website or your plan app or call Member Services at the number on the back of your insurance card. This number is specific to your plan and benefits, and it helps you receive the right answers faster.

Do I have a virtual care benefit?

There may be benefits that you can access through your health plan. Call Member Services at the number on the back of your card for specific details for virtual care benefits.